This agreement is between you (the "Client") and CoreTV LLC. The "Scope" is the specific deliverables, features, and services listed in your approved quote or estimate. Work outside that Scope is handled as a separate, itemized change — quoted and approved before it begins.

Amounts shown in the estimator, cart, and on marketing pages are previews — not a set or final cost — and exclude tax and variable usage fees. The binding price for your project is the one stated in the quote you approve. Metered usage (AI voice, chatbot, SMS) is billed at cost as it is consumed and shown live in your dashboard.

Projects are delivered in stages — typically discovery, design, build, and launch. You review and approve each milestone on a private preview before we proceed. Nothing goes live without your sign-off. Reasonable review turnaround keeps the timeline on track; extended delays in approval may shift the schedule.

You agree to provide the content, access, and approvals we need in a timely way (brand assets, copy, logins, and similar), and to confirm that material you supply is yours to use. We treat your credentials and data in line with our Privacy Policy and Data Processing Agreement.

Your domain and your content are always yours. While you are on an active plan, the build is licensed to you and hosted and maintained by us. Full Ownership / buyout terms — where you take ownership of the delivered build — are available and, when selected, are defined in your quote.

At launch we handle domains, DNS, SSL, and deployment, then move your site into the care plan you selected for hosting, maintenance, monitoring, and your monthly edit allowance. Support is delivered by a named account agent rather than an anonymous queue.

You may cancel recurring services any time per our Refund Policy. Completed and delivered work is non-refundable. On termination, CoreTV LLC provides a reasonable export of your content and data.

This Service Agreement preview is supplemented by our Terms of Service, Privacy Policy, Refund Policy, AI Disclaimer, and (where we process your customers' data) our Data Processing Agreement. Together they form the complete terms of the relationship.