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Open a ticket
Tell us who's affected and what's going wrong, from the portal or by phone.
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Open a ticket, approve a secure session, and a technician works the problem with you. Pay per hour or prepay a block of hours.
Open a ticket, approve a secure session, and a technician works the problem with you. Pay per hour or prepay a block of hours.
Tell us who's affected and what's going wrong, from the portal or by phone.
We send a secure session link. Nobody connects to your computer until you accept it.
A technician works the problem live and checks the fix with you before closing.
The ticket notes the cause, the fix, and the time used, so the next issue goes faster.
How it fits together
Planning options, not live connections. Your accepted quote sets the work, quantities and price.
Loading this page. This should only take a moment.
Open a ticket, approve a secure session, and a technician works the problem with you. Pay per hour or prepay a block of hours.
Open a ticket, approve a secure session, and a technician works the problem with you. Pay per hour or prepay a block of hours.
Tell us who's affected and what's going wrong, from the portal or by phone.
We send a secure session link. Nobody connects to your computer until you accept it.
A technician works the problem live and checks the fix with you before closing.
The ticket notes the cause, the fix, and the time used, so the next issue goes faster.
How it fits together
Planning options, not live connections. Your accepted quote sets the work, quantities and price.
What we support and how we deliver
We troubleshoot the whole path from the person and device to the account, application, and network connection—then leave a clear record of what changed.
Supported endpoints
Remote help is designed for actively supported business computers and the peripherals employees use to get work done.
Accounts and cloud
We can work across the account and collaboration layer, not just the local computer.
Delivery and handoff
Each session starts with approval, follows the issue through validation, and ends with a usable next step.
Assessment before commitment. Final coverage is confirmed during assessment. Microsoft Entra ID, Intune, Apple Business Manager, Jamf, and similar management platforms are examples we may support when they are already deployed or included in an approved managed scope—not partnership or authorization claims. Legacy systems, major migrations, data recovery, incident response, and on-site work are quoted separately.
Pricing and service options
Book occasional help at $39/hour, or save with a prepaid five- or ten-hour block. Major migrations, on-site work, incident response, and unsupported systems are quoted separately.
Pay as needed
Book the time you need at the live $25–$75/hour rate. One-hour minimum for a supported computer, account, application, printer, or connectivity issue.
Selected option below
Remote IT Support — Standard Hour
One hour of business-hours remote troubleshooting for a supported computer, account, application, printer, or connectivity issue.
Select to set the quantity.
Pick the plans you want. You can change quantities and details before you send it.
Loading your saved estimate…
One remote session during business hours for a computer, account, app, printer, or connection problem. Time is tracked on the ticket.
Buy five or ten hours at a lower rate. Each ticket records the time used against your block.
We tell you what we found and what it will take: an on-site visit, a replacement part, or a bigger fix. You decide before any extra cost.
Windows and Mac computers, Microsoft 365, Google Workspace, common business apps, printers, and office Wi-Fi.
What we support and how we deliver
We troubleshoot the whole path from the person and device to the account, application, and network connection—then leave a clear record of what changed.
Supported endpoints
Remote help is designed for actively supported business computers and the peripherals employees use to get work done.
Accounts and cloud
We can work across the account and collaboration layer, not just the local computer.
Delivery and handoff
Each session starts with approval, follows the issue through validation, and ends with a usable next step.
Assessment before commitment. Final coverage is confirmed during assessment. Microsoft Entra ID, Intune, Apple Business Manager, Jamf, and similar management platforms are examples we may support when they are already deployed or included in an approved managed scope—not partnership or authorization claims. Legacy systems, major migrations, data recovery, incident response, and on-site work are quoted separately.
Pricing and service options
Book occasional help at $39/hour, or save with a prepaid five- or ten-hour block. Major migrations, on-site work, incident response, and unsupported systems are quoted separately.
Pay as needed
Book the time you need at the live $25–$75/hour rate. One-hour minimum for a supported computer, account, application, printer, or connectivity issue.
Selected option below
Remote IT Support — Standard Hour
One hour of business-hours remote troubleshooting for a supported computer, account, application, printer, or connectivity issue.
Select to set the quantity.
Pick the plans you want. You can change quantities and details before you send it.
Loading your saved estimate…
One remote session during business hours for a computer, account, app, printer, or connection problem. Time is tracked on the ticket.
Buy five or ten hours at a lower rate. Each ticket records the time used against your block.
We tell you what we found and what it will take: an on-site visit, a replacement part, or a bigger fix. You decide before any extra cost.
Windows and Mac computers, Microsoft 365, Google Workspace, common business apps, printers, and office Wi-Fi.